What Great Brands Do shows how companies as diverse as IBM, REI, Starbucks, Lululemon, and more have all used their exceptional brand platforms as management tools to fuel, align, and guide every task they undertakeand have achieved higher-than-average profit margins as a result. What do these great brands have in common? What Great Brands Do shows how these firms rely on a brand-as-business management approach to grow and succeed in tough economic climates, regardless of the size of their marketing budgets. What Great Brands Do distills their approach into seven guiding principles and accompanying best practices to provide a thoughtful and practical methodology for putting a companys brand in the drivers seat of the organization. The seven principles are: Great brands start inside Great brands avoid selling products Great brands ignore trends Great brands dont chase customers Great brands sweat the small stuff Great brands commit and stay committed Great brands